If this is a medical emergency, call 9-1-1. For 24/7 health advice in BC, call 8-1-1.

Urgent and Primary Care Centres (UPCCs) in Vancouver

Vancouver has 5 urgent and primary care centres run by Vancouver Coastal Health. They sit between a walk-in clinic and an emergency room: open seven days a week, staffed by physicians, nurse practitioners, nurses and pharmacists, and designed for problems that need care within 12 to 24 hours.

UPCC, walk-in clinic or emergency room?

Walk-in clinicUPCCEmergency room
Best forEveryday problems that can wait a day or twoProblems needing care within 12–24 hoursSevere or life-threatening problems
Typical hoursWeekday daytime7 days, into the evening24 hours
Who you seeA family physicianPhysician, nurse practitioner, nurse, pharmacistEmergency physician and hospital team
On-site testsRarelySome; referrals for labs and imagingFull lab and imaging
Typical wait30 minutes to 3 hours1 to 3 hoursTriage-based; can exceed 6 hours for low-acuity cases

What to expect at a Vancouver UPCC

You register at reception with your BC Services Card. A nurse triages you, which means the order of care depends on clinical urgency rather than arrival time. You may be seen by a nurse practitioner rather than a physician — in BC, nurse practitioners diagnose, order tests and prescribe. Many UPCCs have a pharmacist on the team who can review your medications on the spot.

UPCCs can also attach unattached patients to ongoing primary care, which is one of the main reasons they exist. If you have no family doctor, say so at registration.

Questions about UPCCs

Do I need a referral or an appointment for a UPCC?

No. Urgent and primary care centres accept walk-in patients and also hold same-day booked slots. You do not need a referral and you do not need a family doctor.

What does a UPCC treat?

Problems that need attention within 12 to 24 hours but are not life-threatening: sprains and possible fractures, cuts that may need stitches, infections, worsening asthma or diabetes, urinary tract infections, minor burns, skin conditions, new pain that needs assessment, and prescription issues that cannot wait.

Is a UPCC free?

With valid MSP coverage, yes. UPCCs are part of the public system. If you do not have MSP, go anyway — you will not be turned away for urgent care, though you may be billed. Community health clinics such as REACH are the best route for people without coverage.

How many UPCCs are there in Vancouver?

There are 5 in the City of Vancouver: City Centre in Yaletown, REACH on Commercial Drive, Northeast on East Hastings, Southeast on Victoria Drive and UBC on Agronomy Road. Neighbouring municipalities such as North Vancouver and Richmond have their own.